Marketplace

Simplifying Leave, Supporting People

With New York Life Absence Assist℠, you can offer your clients a comprehensive, compliant, and human-centered absence solution. We offer end-to-end employee support – from claim intake to return to work - and one platform simplifies administration for HR teams.

Making absence management easy for HR teams
• One platform for all absences—provides real-time reports and claim-level visibility in one place.
• Data integration with leading HR systems minimizes manual work and streamlines administration.
• Designated account teams act like an extension of your team, offering consultative guidance and actionable program insights.
Protecting clients from compliance risks
• Expert guidance helps clients tailor programs to meet company needs and compliance requirements, with proven experience managing FMLA, 100+ state leave laws, and private PFML programs.
• Ongoing legal monitoring of legislative changes and proactive updates that help clients stay ahead of compliance risks.
Offering end-to-end support for employees
• Dedicated absence managers provide personalized, compassionate support throughout each employee’s leave journey.
• Clinical and vocational experts collaborate to create customized return-to-work plans that drive better outcomes.
• A user-friendly benefits portal allows employees to file and track claims, upload documents, and access updates from any device.
• Built-in mental health and work-life resources support employee well-being and help strengthen workplace culture.

A seamless, fully integrated absence solution that makes leave management easier for clients—while strengthening compliance, increasing productivity and improving employee satisfaction.