The Igoe Difference
Igoe has been an Employee Navigator carrier since 2015. Since that time, we have developed a seamless integration. At Igoe, our tagline is "where service matters". But what does that mean? It means that we are dedicated to building a personal relationship with our partners: clients, brokers and participating members where integrity lies at its foundation. For Commuter, that translates to 1st of the month access to all projected monthly contributions, integration with WiredCommute, responsiveness, proactive education, and more.
Commuter Service Highlights:
• Dedicated Client Relationship Manager
• Access to an Executive Sponsor/Decision Maker
• On-site Commuter member support
• Maximum one-day response times for all points of contact
• Real-time portals for all partners: brokers, clients and participating members
• Benefit Cards (two unique cards per account, stacked across all eligible account offerings)
• Integration with WiredCommute
• 1st of the month access to all projected monthly contribution values
• Free education campaigns
• Robust Service Guarantee and more
Igoe has a client retention rate in the 90% range with clients that have partnered with us for over 30 years of our 40 plus years in business. Igoe is privately owned - allowing us to be nimble and responsive to our partner's evolving needs. Consider Igoe today for your COBRA, Direct Billing, FSA, HRA, HSA and Commuter needs.