Op-Ed
Op-Ed
Why Insurance Broker Feedback Matters | Building Better Technology
Sep 18, 2023
In talking with brokers and our partners, I hear time and again that they are focused on delivering the best products and services to their customers. We share this goal. George Reese, CEO
Continue ReadingOp-Ed
The Rise of the Digital Insurance Broker | Technology, Strategy & Growth
Sep 6, 2023
"I believe George’s vision and operational road map will enable all to accelerate, compete, and provide true ‘value add’ that only a Digital Broker can provide." David Reid
Continue ReadingOp-Ed
Insurance Broker Revenue Growth | Strategies for Scaling Agencies
Jun 1, 2023
Beyond increased ancillary and worksite penetration the pressure for additional revenue will force insurance brokers down two possible paths: becoming a PEO or offering insurance products.
Continue ReadingOp-Ed
HR Software Improvements | 400+ Product Updates & Enhancements
Aug 15, 2022
Over the past three months we have fixed over 400 high and low impact features that have been plaguing our customers for far too long.
Continue ReadingBest Practices and StrategyOp-Ed
Benefits Enrollment Best Practices | Active vs Passive Enrollment
May 5, 2022
Whether it is reducing corporate liabilities, communicating the value of company benefits, or improving employee retention, the positives far outweigh any negatives
Continue ReadingOp-Ed
Customer Service in SaaS | Transparency & Customer Experience
Jan 28, 2022
We’re proud of the fact that we consistently see our customer satisfaction around 98%. Companies often highlight impressive sounding data but shy away from discussing problems - not Employee Navigator
Continue Reading