Marketplace

End-to-end COBRA administration to ensure compliance, accuracy, and a seamless experience for employers and participants. Our team manages notices, billing, payments, and ongoing support, reducing administrative burden while ensuring regulatory requirements are met.

Key Service Highlights:

• Dedicated Account Manager: Direct access; no tickets or long hold times.
• Concierge-Level Support: U.S.-based, highly trained team available via phone or email.
• Compliance & Security: HITRUST certified; SSAE 16 and PCI compliant. Audit-ready recordkeeping.
• Fast Processing: Qualifying events processed and notices sent within two business days.
• Full-Service Beneficiary Support: End-to-end management from election to termination, including dependents and COBRA extensions.
• Open Enrollment: Vita fully manages COBRA Open Enrollment, including updates, notifications, and carrier coordination.
• Premium Remittance: ACH to employer or direct to carrier (for groups with 1,000+ eligible employees, carrier approval required).
• HRIS & Carrier Integration: Seamless file transfers for COBRA events, notices, and enrollments.
• Member Access: 24/7 portal and app for enrollment, payments, plan info, and communications.
• Employer/Broker Access: Centralized portal for COBRA data, elections, subsidies, and reporting.

Partner with Vita for world-class COBRA administration from knowledgeable experts in employee benefits industry.