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Too many clients and not enough hands? Tied up with open enrollment headaches with no time to update client configurations? Haven't even begun to think about ACA?

Providence Technology Solutions is here to lighten your load. Email us today to discuss your challenges and how we can help make your life easier!

Experience IT like IT should be.

Who We Are

Providence Technology Solutions is an experienced nationwide IT consulting firm, with centers of excellence in Human Capital Management and Benefit Technology. We understand the needs and complexities of HR, therefore companies look to us for trusted advice and strategic guidance. We get it right the first time!

We serve Employee Navigator clients by engaging a unique blend of technical and functional resources tailored to meet the needs of each client and project. Our seasoned consultants bring you decades of industry expertise, with a focus on delivering outstanding results. We function as an extension of your team, offering complete transparency, with a clear vision for working together while reducing your costs and elevating quality.

Implementation Services

• Overall project management
• Client discovery to gather system requirements
• Site configuration
• Data management and population including auditing and validation
• Quality Assurance testing to ensure optimal and accurate site performance
• User Acceptance Testing with client

EDI Services

• Coordination with carriers throughout the process
• File feed development
• Testing to ensure file validation and accuracy
• Ongoing support for EDI discrepancies

Open Enrollment Services

• Overall project management
• Client discovery to gather OE requirements
• Site updates including changes to plans and rates
• Manage OE period and assist as needed
• Prepare and send OE vendor files

ACA Services

• Employee eligibility tracking
• Data and record management for audit and enrollment history
• Third party vendor partnership for IRS 1094 and 1095 forms

Ongoing Support Services

• Troubleshooting, resolving issues and general day to day assistance
• Site changes and updates per client needs
• Monitor vendor interfaces and data discrepancy resolutions

Consulting Services

• End user adoption including communication plans and campaign strategies
• End user training and documentation
• Site and process optimization
• Staff augmentation

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