Providence Technology Solutions

Providence is an experienced nationwide IT consulting firm, with centers of excellence in Human Capital Management and Benefit Technology. We understand the needs and complexities of HR, therefore companies look to us for trusted advice and strategic guidance.

Our seasoned consultants bring you decades of industry expertise, with a focus on delivering outstanding results. We function as an extension of your team, offering complete transparency, with a clear vision for working together while reducing your costs and elevating quality. We are passionate about helping Brokers and employer groups streamline their workflow processes for efficiency.

Implementation Services -
• Overall project management
• Client discovery to gather system requirements
• Site configuration
• Data management and population including auditing and validation
• Quality Assurance testing to ensure optimal and accurate site performance

EDI, Third Party Applications, Marketplace Partner Connections (Data Exchange) and Payroll Integration Services -
• Coordination with carriers/TPAs/Payroll Companies throughout the process
• File feed development
• Testing to ensure file validation and accuracy
• Ongoing support for discrepancies

Open Enrollment Services -
• Overall project management
• Client discovery to gather OE requirements
• Site updates including changes to plans and rates
• Manage OE period and assist as needed
• OE Reporting assistance

ACA Services -
• Overall project management
• Assisting clients through the filing process
• Ongoing assistance

Ongoing Support/Consulting Services -
• Troubleshooting, resolving issues and general day to day assistance
• Staff augmentation
• Site and process optimization
• End user training

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