Providence Technology Solutions

Providence is an experienced nationwide IT consulting firm, with centers of excellence in Human Capital Management and Benefit Technology. We understand the needs and complexities of HR, therefore companies look to us for trusted advice and strategic guidance.

Our seasoned consultants bring you decades of industry expertise, with a focus on delivering outstanding results. We function as an extension of your team, offering complete transparency, with a clear vision for working together while reducing your costs and elevating quality.

Implementation Services
• Overall project management
• Client discovery to gather system requirements
• Site configuration
• Data management and population including auditing and validation
• Quality Assurance testing to ensure optimal and accurate site performance
• User Acceptance Testing with client

EDI Services
• Coordination with carriers throughout the process
• File feed development
• Testing to ensure file validation and accuracy
• Ongoing support for EDI discrepancies

Open Enrollment Services
• Overall project management
• Client discovery to gather OE requirements
• Site updates including changes to plans and rates
• Manage OE period and assist as needed
• Prepare and send OE vendor files

ACA Services
• Employee eligibility tracking
• Data and record management for audit and enrollment history
• Third party vendor partnership for IRS 1094 and 1095 forms

Ongoing Support Services
• Troubleshooting, resolving issues and general day to day assistance
• Monitor vendor interfaces and data discrepancy resolutions

Consulting Services
• End user adoption including communication plans and campaign strategies
• End user training and documentation
• Site and process optimization
• Staff augmentation

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