About Sterling's COBRA Services and How to Get Started
To get started, employer must register with Sterling here:
COBRA SERVICES INCLUDE:
QUALIFYING EVENT SERVICES
Prepare and mail the election package and enrollment form to each new qualified beneficiary.
Send separate election packages and enrollment forms to dependents, if necessary.
Track COBRA election timelines and election payments.
Provide participants with premium payment coupons upon election of COBRA.
ONGOING ADMINISTRATION SERVICES
Receive and track all COBRA premiums in accordance with applicable grace periods.
Notify qualified beneficiaries of partial payments, returned checks and non-sufficient funds ACH drafts and appropriate conversion opportunities.
Mail Notice of Termination of COBRA continuation coverage to qualified beneficiaries upon voluntary or involuntary termination of COBRA.
Send the General COBRA Notice to new participants.
Provide online account access to qualified beneficiaries, allowing them to check the status of their payments and due dates.
Forward one check to the plan sponsor on a monthly basis representing all premiums received for the applicable month of coverage. Sterling will also offer electronic funds transfer (ACH) in lieu of checks, if preferred.
Provide detailed monthly reports of all COBRA activity to the plan sponsor and online account access to view reports at any time.
OPTIONAL COBRA SERVICES:
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