Marketplace

OneKonnect - Broker Support Partner

Why Partner With Us

Responsive: Fast replies and clear next steps.
Expert: Benefits and HR tech specialists who know the platforms inside and out.
Value-Driven: Reduce internal burden and accelerate launches for your clients.
Scalable: Flexible support project-based or ongoing assistance.
Human-Powered Precision: Backed by 30+ dedicated implementation managers who combine deep technical knowledge with practical problem-solving to keep your business moving forward.

We help you keep clients happy, reduce friction, and deliver rapid results.


Your brokerage needs fast, reliable support for Employee Navigator. We act as your outsourced technology and onboarding partner, helping you deliver a superior client experience. Our team brings deep benefits tech expertise, actionable insights, and responsive service to save time, reduce operational burden, and empower clients so you can focus on growth.

What We Do

We accelerate implementation, streamline case management, and provide exceptional support with urgency and accuracy.

Core Services

Quick Setup: Expert data collection, plan building, and enrollment testing for smooth, error-free go-live.

Launch Management: Strategic planning and execution to reduce delays and ensure seamless group onboarding.

EDI (834) Setup & Management: Full eligibility feed setup and carrier coordination for fast, reliable file processing.

Custom File Development: Build XML and export files for proprietary formats cutting manual work and errors.

Census Import Automation: Process hires, terminations, and updates directly into Employee Navigator to eliminate duplicate entry.

Change Reporting: Consolidated reports for all elections and demographic changes simplifying carrier updates.