About Us

CPI is a local company that prides itself on personal service. Your calls are answered by a live customer-service representative and after hour calls and voice messages are answered within 24 hours.

At CPI, you will receive the following personal service:
- From implementation to ongoing, day-to-day operations, - Dedicated Client Experience Specialist for all employers, regardless of group size
- Administration of all required notifications, billings, and collections as regulated and enforced by the DOL and the IRS
- Seamless EDI feed capability links with current payroll system for a one-step process
- Self-service platform makes it easy for employers to enter events, generate reports, and monitor COBRA administration, 24/7
- Secure COBRA platform allows participants to elect and pay premiums online
- Compliance Team at your service for questions or training
- Customizable pricing options available for all groups with 20+ participants
- Open enrollment support
- Retiree and individual subscriber billing services

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